Privacy Policy
Last Updated: 29/10/2026
Introduction
South West Shade Works, a trading name of South West Property Solutions Ltd. Company Registration - 17378694 ("we", "our", or "us") is committed to protecting your privacy and handling your personal information transparently and securely.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or use our services.
Who We Are
Business Name:
South West Shade Works, a trading name of South West Property Solutions Ltd.
Email: info@southwestshadeworks.co.uk
Telephone: 07731953744
Registered Address:
South West Shade Works
3 Wheel Close  
Roundswell
Barnstaple 
North Devon
EX31 3WN

If you have any questions about this Privacy Policy or your personal information, please contact us using the details above.
Information We Collect
We may collect the following information:

• Name

• Email address

• Telephone number

• Company name

• Website address

• Project information

• Marketing preferences

• IP address

• Browser type

• Device information

• Website usage statistics

How We Collect Information
Information is collected when you:

• Complete a contact form

• Request a quotation

• Book a consultation

• Subscribe to our newsletter

• Contact us by telephone or email

• Browse our website

How We Use Your Information
We use your information to:

• Respond to enquiries

• Provide quotations

• Deliver our web design and digital marketing services

• Improve our website

• Communicate with you regarding your project

• Send marketing communications where you have consented

• Meet our legal obligations

Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party providers who help us operate our business, including:

• Website hosting providers

• Email providers

• Payment processors

• Analytics providers

• CRM software providers

All third parties are required to protect your information appropriately.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
Your Rights
Under UK GDPR, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time where consent is relied upon

To exercise these rights, please contact us.
Security
We take appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure or destruction.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always appear on this page.
Contact
If you have any questions regarding this Privacy Policy, please contact:
South West Shade Works
Email: info@southwestshadeworks.co.uk
Telephone: 07731953744

If you are unhappy with how your personal information has been handled, you have the right to complain to the UK Information Commissioner's Office (ICO).